Collective Performance
What drivers to action to develop and continuously improve the performance?
Take action despite uncertainty
In a world in lasting crisis, the companies that fare the best are those that know how to act and learn at the same time. What operating modes should we adopt to implement this approach?
Price creatively to protect your margin
Companies often slash their prices to stay competitive, even though their consumers would sometimes be willing to pay more. How to price an offering as closely as possible to the perceived customer value?
The keys to lateral leadership
Today, hierarchical authority is becoming less effective in obtaining the adhesion of partners and employees. Managers must thus develop their lateral leadership skills.
Customer service: cost center or competitive advantage?
Taking the time to listen to customers may well be an effective way to identify their problems and understand their expectations better.
Tempering change
Limiting the negative repercussions of change by adopting a more measured approach.
Maintaining the social bond in the age of hybrid work
Hybrid work, which combines remote and on-site work, has established itself in many companies, but not without raising several concerns. How can the social bond be maintained and nurtured in these new conditions?
