Persuasion
Three sources of misunderstanding to overcome for better communicating
Developing the quality of your communication by avoiding misunderstandings.
Identifying and thwarting manipulation
Understanding the mechanics of manipulation to better protect ourselves from it.
How to be an inspiring leader
If employees feel increasingly less committed to their work, this is due to the attitude of their managers among other things. How can management stimulate their staff’s engagement?
Own your position as a manager-coach
Most managers tend to focus more on operational matters than on the development of their team members. Beyond a scheduling issue, it is more a matter of personal stance. How can you be an effective manager-coach?
A more powerful memory
Having a good memory is an undeniable advantage; it helps reinforce influence, and attract credibility and respect. Luckily, memory is not an innate capability: with some technique, you can train it. How can you develop your memory?
Negotiate with agility
Far from being restricted to a balance between well-established forces, negotiation is a process highly subject to uncertainty. How can you maximize your chances of success by developing your ability to adapt to the unexpected?
Combat misunderstandings
Many psychological traps make interpersonal communication difficult. How can you combat misunderstandings and communicate better to facilitate interactions?
