Operational Performance
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Management by objectives in the agile era
When management by objectives takes into account the constraints of the agile era, it remains a formidably effective tool. How can you help your teams choose and reach their objectives in a context of uncertainty and permanent change?
Boosting efficiency: new opportunities to explore
Is it still possible to gain in efficiency when everything has already been tried? In a complex environment where traditional methods prove counterproductive, other drivers must be found.
Successfully conduct your Lean Management approach
Adopting a Lean Management approach bestows a major competitive edge to some companies… and brings disillusionment to other ones! What are the key drivers to instill the Lean approach successfully?
Manage informal performance factors
Lack of motivation, withdrawal, resistance, and infighting are all phenomena difficult to control with formal management drivers alone. How to influence informal performance factors?
Consultants: What’s the point?
How can you develop your ability to secure good advice?
Combine efficiency and benevolence
It is possible for managers to reconcile efficiency and benevolence. But between performance imperatives and employee fulfillment at work, the dosage is subtle. How can you find and maintain the right balance?
Disseminating your best practices
How to spread a technique that has proven successful locally to the entire organization? This can be learned from the example of companies that have successfully disseminated their know-how.
How to take safety to the next level?
As atypical as they may be, the high-reliability organizations—aircraft carriers, nuclear submarines, space travel installations, etc.—are characterized by a remarkably low number of incidents. How to learn from their methods to raise the bar on safety?
Foster cooperation across organizational boundaries
Rather than a question of ill will or indiscipline, lack of cooperation is often a result of the need for belonging that governs our interpersonal relationships. How can we take this into account to boost collaboration?