Operational Performance
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Managing complexity without adding complication
Maintaining your organization’s responsiveness and efficiency in a complex environment.
Management by objectives in the agile era
When management by objectives takes into account the constraints of the agile era, it remains a formidably effective tool. How can you help your teams choose and reach their objectives in a context of uncertainty and permanent change?
Boosting efficiency: new opportunities to explore
Is it still possible to gain in efficiency when everything has already been tried? In a complex environment where traditional methods prove counterproductive, other drivers must be found.
Successfully conduct your Lean Management approach
Adopting a Lean Management approach bestows a major competitive edge to some companies… and brings disillusionment to other ones! What are the key drivers to instill the Lean approach successfully?
Manage informal performance factors
Lack of motivation, withdrawal, resistance, and infighting are all phenomena difficult to control with formal management drivers alone. How to influence informal performance factors?
Handling failures productively
Accepting the possibility of failure is essential in order to be able to experiment, innovate and adapt. But on a day-to-day basis, it is very often the need for operational performance that prevails. How can we identify and promote productive failures?
Consultants: What’s the point?
How can you develop your ability to secure good advice?
Combine efficiency and benevolence
It is possible for managers to reconcile efficiency and benevolence. But between performance imperatives and employee fulfillment at work, the dosage is subtle. How can you find and maintain the right balance?