Conflicts
Getting a negotiation out of stagnation
Taking inspiration in diplomatic techniques to unlock a difficult negotiation.
Shifting from confrontation to dialogue
How can we establish a true dialogue to get the teams to commit to change?
Negotiate while protecting the relationship over time
A successful negotiation is foremost one that leads to implementing an acceptable agreement for each of the parties involved. How can you pursue your interests whilst protecting a constructive relationship with the other party?
Dealing with a “difficult” boss
What can you do when faced with a “difficult” boss? Rather than enduring him/her, you should rather seek to modify your relationship with him/her. By understanding the underlying triggers behind your hierarchical superior’s stance, how can you influence his/her attitude and behaviors?
The art of negotiation: A delicate balance
Negotiations are not just power struggles. The most beneficial agreements are obtained by also seeking ways to best respond to the interests of the other party. How can you manage this delicate balance?