The Cultural Benefits of Artificial Intelligence in the Enterprise
What benefits can AI tools bring to field staff?
Author(s): Sam Ransbotham, François Candelon, David Kiron, Burt Lafountain, Shervin Khodabandeh
Publisher: MIT Sloan Management Review/BCG
Date of publication: 2021
Summary
This report, co-produced by the Boston Consulting Group and the MIT Sloan Management Review, examines the effects of introducing artificial intelligence tools on employees in the field. The results extend beyond the gains in productivity or quality: an improvement in morale is also observed, as well as a strengthening of collaborative practices and collective learning.
Synopsis
This article is one of the sources used in Manageris’ synopses:
Encouraging employees’ appropriation of artificial intelligence
To establish a dynamic that allows taking full advantage of AI, we can find inspiration in the example of companies that are pioneers in this field. How can we prepare employees to actively participate in this transformation?