Listening Skills
Developing your open-mindedness
There is nothing natural about questioning our own choices. And yet, in a world in which the rules change quickly, it is more necessary than ever. How can we give ourselves the means to quickly reconsider our judgments?
Facilitating open expression in the company
Knowing how to speak honestly to one another is absolutely critical inside a company. Yet, many reasons push us, on the contrary, to hold our tongue. How can we set up the necessary conditions to enable free expression?
Own your position as a manager-coach
Most managers tend to focus more on operational matters than on the development of their team members. Beyond a scheduling issue, it is more a matter of personal stance. How can you be an effective manager-coach?
Secure your strategic decisions
Many decision-making errors derive from reflexes that lead to form a truncated view of reality. How can we avoid this risk? By engaging in debate that allows us to confront different viewpoints.
Participative management in the 2.0 era
In times of free exchanges in discussion forums and instantaneous information flow through social networks and Twitter, traditional intra-company communication channels look archaic. How can one foster a real conversation between an organization and its employees?
The coaching manager
The most sensitive role of managers is not to tell staff members what to do and how to do it, but to help them change their attitude and behavior.
Using pedagogy to promote change
Leading the various stakeholders to evolve their view of the situation: an essential lever to achieve major changes.
Getting a negotiation out of stagnation
Taking inspiration in diplomatic techniques to unlock a difficult negotiation.
Negotiate while protecting the relationship over time
A successful negotiation is foremost one that leads to implementing an acceptable agreement for each of the parties involved. How can you pursue your interests whilst protecting a constructive relationship with the other party?