The Savvy Negotiator
A how-to guide for win-win negotiations, which covers in particular the different ways to use questions to attain one's objectives.
Author(s): William F. Morrison
Publisher: Praeger
Date of publication: 2006
Manageris opinion
This book is primarily a plea for win-win negotiations and a how-to guide that will help you attain this goal. Readers are also likely to find chapter 5 amusing, with its anecdotal tips on negotiating successfully in everyday situations (buying a car, getting discounts at restaurants, etc.).
Chapter 3 contains a long-winded analysis of the power of questions, not only in negotiations, but in any context. Using numerous examples, the author studies 27 ways to use questions (e.g. To avoid misunderstandings, to lay the groundwork for a difficult or particularly critical question, to show how smart you are, etc.) and underlines what is required to attain these objectives. An analysis of rare precision that in itself justifies the purchase of this book.