The Dynamics of Conflict

How can one get involved effectively when conflict arises? This is the sensitive
subject tackled by international expert, Bernard Mayer, based on advanced
theoretical research and his immense practical experience in fields as varied
as corporate management, social relations, personal and family conflicts, and
even international diplomacy.
This book develops a complete panorama of the stakes of conflict.
Interactional dynamics, systemic effects, cultural and emotional impacts
are covered thoroughly and concretely. The author provides an overview of the factors that influence our perception of conflict, and thus how we manage it. He describes, for example, different engagement models, ranging from frontal engagement to avoidance, as well as how we relate to other stakeholders who resemble us or conversely contribute strengths complementary to ours. He also proposes many tactics, illustrated with numerous examples of real-life situations, to manage conflict more effectively and control one’s personal impact, depending on the demands of the situation and the personality of those involved. Finally, he puts this advice into perspective with the notions of power, justice, equity and harmony which prevail in different value systems.

This book is a work of reference for conflict resolution experts as well as for anyone who must manage high-stakes conflicts regularly or periodically.