Step Up

For the authors of Step Up, anyone can develop their leadership skills by becoming aware of biases and limitations connected with their temperament. For example, many people prefer to avoid conflict. But their ability to delay action also sometimes drives them to put off difficult conversations, causing problems to worsen. Others may suffer from pessimistic inclinations or have trouble managing their anger constructively. This book provides ways to identify when our shortcomings are detrimental to action and how to react better on the spot. For example, when conflicts arise, it advises focusing on the idea, rather than the person who is bearing the conflict, or learning to integrate divergent points of view more constructively. An invaluable guide for personal development.