Crossing the Divide
How to get groups of people with different identities to come together and cooperate?
Author(s): sous la direction de Todd L. Pittinsky
Publisher: Harvard Business Press
Date of publication: 2009
Manageris opinion
This collective book is devoted to the challenge of getting groups of people with different identities to come together and cooperate. The scope is vast, spanning cooperation within the company, but also the inclusion of minorities, reconciliation between political parties, religious groups or conflicting populations, etc. The first chapter—relatively dry, but also highly enlightening—focuses on theoretical fundamentals. It is followed by five chapters suggesting potential courses of action, which are in turn followed by seven more chapters, each devoted to a case study. Each chapter was penned by a different author, and the result is addressed primarily to specialists; but managers seeking some perspective on the topic will find rich food for thought. Concerning the subject of cooperation within the company, we particularly enjoyed chapters 1 and 4, which provide useful theoretical foundations, as well as chapters 7 and 9, which provide helpful key action items.
See also
Foster cooperation across organizational boundaries
Rather than a question of ill will or indiscipline, lack of cooperation is often a result of the need for belonging that governs our interpersonal relationships. How can we take this into account to boost collaboration?