Capitalizing on Conflict
Manage conflicts in your organization.
Author(s): Kirk Blackard, James W. Gibson
Publisher: Editions Davies-Black
Date of publication: 2002
Manageris opinion
Managing conflict is the daily lot of every manager and executive. However, this can feel like a never-ending chore, because new problems seem to arise as each conflict is resolved. ""Capitalizing on Conflict"" invites readers to consider conflict not as an unavoidable evil, but rather as an opportunity to improve organizational performance.