Unlocking the potential of frontline managers

Ideas on how to reinforce the performance of front-line managers.

Author(s): Aaron De Smet, Monica McGurk, Marc Vinson

Publisher: McKinsey Quarterly

Date of publication: 2009

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Synopsis

This article is one of the sources used in Manageris’ synopses:

Stimulate job satisfaction

A recent study shows that energy at work primarily feeds on the conviction that we can progress effectively. How can we use this lever to optimize resources by reinforcing staff work satisfaction?

212a – Synopsis (8p.) Motivation

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