Tuning in, turning outward: Cultivating compassionate leadership in a crisis
Knowing oneself well and knowing others well to better face difficult times.
Author(s): Nicolai Chen Nielsen, Gemma D’Auria, Sasha Zolley
Publisher: McKinsey & Company
Date of publication: 2020
Summary
This article draws our attention to four qualities to be cultivated when accompanying teams through difficult times: awareness, vulnerability, empathy and compassion. To put them into practice, it recommends concrete practices along two lines: connecting with ourselves and connecting with others. It underlines that these two aspects mutually reinforce one another. In particular, identifying our emotions and admitting the vulnerability they reflect is precious for a good understanding of others and for being useful to them.
Synopsis
This article is one of the sources used in Manageris’ synopses: