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Is Silence Killing Your Company?

Is Silence Killing Your Company?

Dare to tackle dissensions and differences of opinion.

Author(s): Leslie A. Perlow, Stephanie Williams

Publisher: Harvard Business Review

Date of publication: 2003

Read this article on the publisher's website [Harvard Business Review]

Synopsis

This article is one of the sources used in Manageris’ synopses:

Accept conflict to manage it better

Accept conflict to manage it better

Conflict is part of the everyday landscape for most leaders and managers. However, we generally find it extremely difficult to react calmly to conflict. How can we understand and hence better manage our spontaneous reactions?
212b – Synopsis (8p.) Conflicts