How to Pick a Good Fight

Capitalize on conflicts to reinforce support.

Author(s): Saj-Nicole A. Joni, Damon Beyer

Publisher: Harvard Business Review

Date of publication: 2009

Read this article on the publisher's website [Harvard Business Review]

Share via Email

Synopsis

This article is one of the sources used in Manageris’ synopses:

Accept conflict to manage it better

Conflict is part of the everyday landscape for most leaders and managers. However, we generally find it extremely difficult to react calmly to conflict. How can we understand and hence better manage our spontaneous reactions?

212b – Synopsis (8p.) Conflicts

Share via Email