How small shifts in leadership can transform your team dynamic

How small shifts in leadership can transform your team dynamic

How to capitalize on positive emotions to support team performance.

Author(s): Caroline Webb

Publisher: McKinsey Quarterly

Date of publication: 2016

Read this article on the publisher's website [McKinsey]

Summary

Many people intuitively sense that a good mood is beneficial to creativity and benevolent listening. Even so, we’re here to work, not to have fun. And working means making efforts, facing reality head-on, having the courage to assert your disagreement or to accept being pushed. This article, based on the book by the same author, How to Have a Good Day (Crown Business), has the merit of restoring positive feelings to their deserved position in the professional sphere. This is because their impact on performance is very real—just like that of negative emotions. Here, the author brings together some lessons drawn from research and illustrates their concrete implications through three real-life examples of leaders who capitalize on these positive emotions to support the performance of their teams. The examples are instructive and inspiring.