High-Performing Teams Need Psychological Safety. Here’s How to Create It

High-Performing Teams Need Psychological Safety. Here’s How to Create It

Strengthen the staff's capacity for initiative taking by establishing a climate of trust.

Author(s): Laura Delizonna

Publisher: Harvard Business Review

Date of publication: 2017

Read this article on the publisher's website [Harvard Business Review]

Summary

How can you safeguard the staff’s capacity for initiative taking in an increasingly volatile, uncertain, complex and ambiguous environment? Companies need their employees to continue taking risks, even when they only have partial information to make a decision. To prevent the collaborators from seeking refuge in a wait-and-see posture, their feeling of psychological safety is then fundamental. Yet, this is a feeling on which managers have a direct impact. They are the ones the author is addressing, by giving six practical pieces of advice to set up a climate of trust in their teams.