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Design Your Employee Experience as Thoughtfully as You Design Your Customer Experience

Design Your Employee Experience as Thoughtfully as You Design Your Customer Experience

Companies with involved and satisfied employees perform much better.

Author(s): Denise Lee Yohn

Publisher: Harvard Business Review

Date of publication: 2016

Read this article on the publisher's website [Harvard Business Review]

Synopsis

This article is one of the sources used in Manageris’ synopses:

Optimizing employee experience

Optimizing employee experience

An increasing number of companies are striving to treat their employees as well as they treat their clients. How can you rely on employee experience to develop your company’s performance and attractiveness?
272b – Synopsis (8p.) Recruitment and Retention