Communities of Practice: The Organizational Frontier
How can you integrate communities of practice more effectively into ongoing company operations?
Author(s): Etienne C. Wenger, William M. Snyder
Publisher: Harvard Business Review
Date of publication: 2000
Read this article on the publisher's website [Harvard Business Review]
Summary
This article considers the appropriate interaction between communities and the companies’ traditional organization. It first underlines what makes the difference between a community and a more formal workgroup. It then highlights, through convincing examples, the best practices to set up such communities, and to help them function in an autonomous manner, yet through a productive relationship with the rest of the organization. A foundation text that remains relevant and enlightening.
Synopsis
This article is one of the sources used in Manageris’ synopses:
Online communities: How can we develop their value?
Employee, customer or expert communities are a real asset for companies. However, for them to succeed, the organization must involve itself—to a certain extent. How can we create the conditions for such a dynamic?
