← Back

Balancing Act: How to Capture Knowledge Without Killing it

Balancing Act: How to Capture Knowledge Without Killing it

How can you codify and record tacit knowledge without distorting it?

Author(s): John Seely Brown, Paul Duguid

Publisher: Harvard Business Review

Date of publication: 2000

Read this article on the publisher's website [Harvard Business Review]

Synopsis

This article is one of the sources used in Manageris’ synopses:

Preserve critical know-how

Preserve critical know-how

A large part of a company’s strengths resides in the tacit know-how of many individuals. This know-how is not easy to identify and formalize. How can you avoid losing this invaluable capital?
243b – Synthèse (8 p.) Learning Organization