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The empathetic leader

In an often anxiety-inducing economic climate, the empathy of executives and managers has a beneficial effect on employee commitment. But that empathy still needs to be applied judiciously. How can we turn empathy into a strategic resource?

336a – Synopsis (8 p.) Emotions

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Stepping away from the short term/long term dichotomy

Reconciling differing time horizons to build lasting performance.

336b – A look at the news (2 p.) Strategy Execution